Frequently Asked Questions
Here are answers to the most common questions about using BitcoinAustralia.com. If you can’t find what you’re looking for, please contact us.
What is Bitcoin Australia?
We’re an Australian owned platform, founded in 2018, that makes it easy to buy Bitcoin safely with a local bank transfer. We focus on simplicity, fair fees, and compliance with AUSTRAC regulations.
How do I get started?
Create a free account, verify your ID, and you’ll be able to place Bitcoin orders in minutes. Visit our Account Registration page to begin.
Why do I need to verify my account?
Verification is required by law under Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) rules. It also protects you against fraud and ensures your account stays secure. Learn more on our Verification page.
What are the fees?
We charge a transparent service fee, displayed before you confirm your order. There are no hidden charges. Full details are on our Fees page.
What are the limits?
Verified users can buy up to $9,900 per order, $19,900 per day, and $100,000 per year. These limits keep us compliant and secure for all customers.
How long does a Bitcoin order take?
Once we receive your bank transfer, your Bitcoin is sent to your wallet, usually the same day during business hours. Transfers made after hours are processed the next business day.
Where is my Bitcoin sent?
Bitcoin is always sent directly to the wallet address you provide in the order form. We recommend using your own self-custody wallet for security.
Can I sell Bitcoin here?
At the moment, we only support Bitcoin purchases. Selling may be added in the future.
Is this financial advice?
No. All content on this site is for educational purposes only. Bitcoin involves risk. Always do your own research and seek independent advice if needed. See our Disclaimer for details.
Still have questions? Reach out via our Contact page.