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Terms and Conditions

These terms and conditions of use (Terms) form a binding legal agreement between the customer (You) and Pty Ltd ACN 627 841 927.

Our Service

We provide buying and selling services (Services) for Digital Currency (i.e. bitcoin) through our website, (Website). By placing an order (Order), whether to buy or sell, on the Website, you agree to be bound by these Terms, which govern all aspects of the provision of the Services. We may amend these Terms from time to time and will publish the current Terms on the Website. We reserve the right to refuse any Order for any reason at any stage of the ordering process, in our absolute discretion, and you hereby agree to release and indemnify us in the exercise of that discretion. For an Order to buy or sell Digital Currency, if you have already transferred your funds and we refuse the Order, we will refund the payment in full.


Our Fees

We charge a commission for the service we provide. Our commission is between six and thirty percent depending on the customer profile and is exclusive of the cryptocurrency price. You need to speak with us prior to completing an order to determine what commission you will be charged. Our minimum charge is $50 per transaction.

We may include additional costs as part of the order quote, including but not limited to third party trading fees where required.

Immediately upon completing the order, we will provide you with a tax invoice which specifies the $AUD amount of cryptocurrency bought or sold. If requested we will detail the amount of the commission, the amount of any additional costs, and the total amount you paid, for the order. Our typical fee is structured as follows:

Commission2% - 15%
Third Party Trading Fees0.8%
Bitcoin Withdrawal Fee0.0003 BTC

Buying and Selling Digital Currency

You must carefully check and confirm the type of Digital Currency (e.g. bitcoin) and public wallet address which you provide to us. We will send the Digital Currency to this public wallet address. It is your responsibility to provide the correct public wallet address in the Order form. If you supply an incorrect public wallet address resulting in loss of funds, we are under no obligation to refund your payment. You must select your preferred payment method, then complete the required information on the Order page accurately. This includes providing the correct account information and any identification documents requested. You must confirm your mobile phone number by SMS authentication or phone authentication. If using the cash payment option, you must make payment for the Order in Australian dollars to one of the Australian bank accounts that we nominate, by direct over-the-counter or smart ATM cash deposit. You must use your full name as the transaction reference. You must keep a copy of the bank deposit receipt and provide it to us on request. Where we decide to cancel an order we will refund any payments made by the customer relating to the cancelled order. We will transfer the Digital Currency, once acquired, to the Digital Currency public wallet address that you provide in the Order form.



We reserve the right to require you to confirm your identity before fulfilling your Order. We reserve the right to require you to provide any additional documentation requested at our discretion in order to meet our customer due diligence requirements before fulfilling your Order. This includes situations where payment has already been made. We will only collect and use your personal information in accordance with our privacy policy. We collect your personal information for purposes which may include verifying your identity, processing your Orders and contacting you for direct marketing purposes. Unless you provide certain key personal information to us, you will not be able to transact with us.


Limited Liability

To the maximum extent permitted by applicable law, we are not liable to any extent for any loss, damage, liability, expense or claim you suffer: as a result of you directing us to transfer digital currency to an incorrect digital currency public wallet address; as a result of you failing to deposit, or a bank failing to process, payment for your Order within the specified timeframe, or you providing incorrect account details in instructing your bank to make a deposit, or making a deposit by electronic funds transfer; or as a result of the Service being unavailable at any time; or as a result of fluctuations in the Digital Currency price.



If you agree to these Terms you represent to us that you are capable of entering into a legally binding agreement. You also represent and warrant that: all information you have provided to us is correct and current; you have the power and authority necessary to enter into the agreement formed under these Terms and to perform the acts required under these Terms; you have complied and will continue to comply with all applicable laws, statutes, ordinances and regulations (including without limitation anti-spam laws and any relevant data protection or privacy laws); you have full legal title and ownership of the money you use to pay for your Order, and it is not obtained by fraud or theft; you will not use the Website in violation of these Terms or for any illegal or improper purpose, including money laundering, tax evasion or the financing of terrorist activities; you are not using an anonymous network such as TOR to access the Website; and in using the Services you will not breach and have not breached any duty toward or rights of any person or entity including rights of intellectual property, publicity or privacy, or rights or duties under consumer protection, product liability, tort, or contract theories.


Entire Agreement

These Terms and all documents referenced in these Terms comprise the entire agreement between you and us in relation to your use of the Services and Website and supersede all prior agreements between the parties.


Governing Law

The laws of Western Australia govern any agreement formed under these Terms and the parties irrevocably submit to the jurisdiction of the courts having jurisdiction in that State.