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Provide a password for the new account in both fields.
Personal Information

FREQUENTLY ASKED QUESTIONS


Verifying your identity

After a customer registers an account they are required to verify their identity. The compliance protocol we must adhere to is called know your customer (KYC). Our KYC is a procedure whereby a customer only needs to upload some ID documents to get approval to trade.

Removing/deleting accounts

We are not authorised to delete user accounts when there are transactions. Under anti-money laundering (AML), counter-terrorism financing (CTF) and fraud prevention we are required to "know your customer" (KYC).

This requires us to retain customer information. The personal information we collect from you is stored by our privacy policy and is safeguarded using secure systems.

Email addresses

The email address you provide us is used to sign-up or register a user account. Once registered you can buy and sell bitcoin and other cryptocurrencies.

Your account provides you with access to trade history and other account functions such as password and username modification.

Your email address may also be used to occasionally send you a newsletter about important site updates or current market trends as well as news. You can always unsubscribe from newsletters if you like.

Get a Wallet

You need a digital wallet to store and track your cryptocurrency. If you do not have a wallet yet we can provide one for you via our cryptocurrency custody service.
 

Place an Order

Buy cryptocurrency using a variety of payment methods. We accept bank transfers from AUD, USD, GBP, EUR and NZD bank accounts and PayID payments.
 

Start Trading

Trade on our crypto exchange platform and watch your portfolio value rocket to the moon. Start making huge trading profits today or simply invest for future returns.